El cliente

online-parapharmacy Mifarma is one of the most important parapharmacies in Europe and currently is the market leader in Spain. It is part of the Atida Group and it also has a presence in other countries such as Portugal, Italy, France, the United Kingdom, Germany and the Netherlands. The company was founded in 2010. It has 120 employees and sells more than 30,000 different products from a range of 800 brands.

El desafío

Mifarma was in need of an ERP that was capable of integrating with their web shop, managing the operations of a large company and also standing up to the critical aspects of a highly competitive sector in which the main objective is to process the maximum number of orders. In short they were looking to:

  • Optimizar el aprovisionamiento
  • Optimizar la entrega de pedidos
  • Mejorar la integración con ubicaciones automatizadas
  • Notificar disponibilidad de stock en tiempo real a la tienda web
  • Integración con operadores logísticos

La solución

Después de un proceso de evaluación, Mifarma seleccionó Tryton como su herramienta de software principal. Esta decisión aportó:

  • Un ERP completo que permite al personal controlar cada área de la empresa.
  • Un framework que puede desarrollarse y adaptarse para incorporar nuevos procesos de negocio, y que se integra fácilmente con otros sistemas.
  • Una solución 100% de código abierto: el equipo DevOps obtuvo una herramienta que puede modificar, ampliar o adaptar por sí mismo, ganando autonomía.

La implementación

Once the standard ERP and the integration with the web shop was deployed, additional improvements were addressed, in accordance with Mifarma’s specific needs, these included:

  • The integration between Tryton and a Big Data analytics service that uses deep learning to help provisioning and purchase request creation
  • Aplicaciones para el personal de almacén que aportan más agilidad y flexibilidad: para procesar cada pedido, una app ayuda al personal a encontrar los productos almacenados
  • Tryton is integrated with System Logistics’ Modula in order to automatically serve the products needed during order preparation
  • Las comunicaciones con proveedores logísticos se automatizan integrando Tryton con sus plataformas

Resultados

The outcome is that Mifarma trusts Tryton and is very pleased with the results. The high level of control and automation achieved allows for a scenario that only very few systems can obtain.

Proveedor

Datalife